Pre-Order Policy

Last updated January 2021

A Pre-order is an item that has not yet come into stock, but you can pre-purchase it to secure your piece. Pre-orders are paid upfront 25% deposit, this will secure price and stock on arrival to store.

Balance payment of contract in full is required prior to any deliveries.

The payment secures your particular piece i.e. reserves it. If you change your mind or wish to cancel, minus a 10% of invoice or the full deposit paid total.

Cash refunds will not be given.

Pre-orders are particularly important for limited release items, as sometimes we may sell out of an item, so pre-ordering will be the only way to ensure you can buy that piece.

All custom orders require payment in full on placement of order. No refund will be offered for custom orders or orders over a certain quantity.

PRE-ORDER AND CUSTOM orders are based on our best possible delivery schedules and can vary from time to time depending on the supply chain and freight.