Safe & Secure Shopping

Secure Online Shopping

Every time Deck-Max collects your personal information (such as your billing address, contact details and so on), a secure connection via Secure Socket Layer (SSL) technology is established with your web browser to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats.

Comprehensive security measures and access controls are in place to protect customer information collected and stored on our servers and systems, and ensure that these details are only accessible by authorized personnel for authorized reasons.

These security measures are routinely tested and validated by independent security companies in order to provide the highest levels of security to protect customer information.

Deck-Max will provide some of your Personal Information to your nominated store for the purpose of confirming your identity when collecting your purchased goods from the store.

Deck-Max will not be liable for any loss suffered by you if our third party services are subject fraud or security/data breaches.

For more information on what details are collected by Deck-Max, how it is used and what our obligations are in terms of management of Personal Information, please see our  Privacy Policy.

Payment Options

Online purchases are made easily and securely using your credit card (Visa and MasterCard), PayPal details. Unfortunately, at present, we cannot accept American Express Cards.

Payments are verified and funds are taken from your account straight away.

Please note that your email receipts will show payments going to the account of Deck-Max.

Credit Card Security

When you provide your credit card details they are securely transferred by a 2048 bit SSL 3.0 Certificate to a site that specialises in managing credit card information (Stripe, PayPal and Braintree). Deck-Max does not store your credit card details in our site or otherwise.

Fraud Protection

Deck-Max implements the Fraud Protection services of Stripe and PayPal to prevent the unauthorized use of customer credit cards by unauthorized individuals. Real-time technology from Stripe and PayPal evaluates hundreds of data points for every transaction to reduce fraudulent transaction attempts, all in just milliseconds. If fraud is detected then the transaction will be flagged as fraudulent and not passed to the bank. This provides an effective mechanism to protect customers and their credit cards from fraud.

To learn more about this use these links:

Stripe: https://stripe.com/docs/disputes/prevention

PayPal: https://developer.paypal.com/docs/payflow/fmf/integration-guide/FMFSummary/

Online & In-Store Pricing

From time to time, we may promote “online-only offers” which can vary from your local store advertising. If you would like to check the price in your local store, select Find a Store and enter your postcode. This will display a list of closest stores that you can easily contact to confirm a price.