After you place an order with us, you’ll receive an order confirmation email with the details of your order, which can be used for proof of your purchase. If you have any queries regarding your purchase, please Contact Us.
The most common item is decking on line purchase as we require further information and it is best directed to the Quick Quote Section then submit and one of our team will call you to confirm your details. From that call we will be able to provide final budgets and delivery schedules.
Please contact your local store to see if the item is part of our store range but not yet available online. Click Here.
If your purchase has a problem that would have stopped someone from buying it and has a major fault, you choose the remedy – refund, exchange, repair or compensation. If there is a minor fault, the item will be repaired or replaced at the store’s option. Your rights under Australian Consumer Law will always be applied. See Online Refunds & Returns Policy for more.